Privacy Policy

Our Commitment to Your Privacy

At Heritage Foundation, we respect the privacy of seniors, caregivers, volunteers, donors, and all visitors to our services. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect:

  • Basic contact details (name, address, phone number, email)
  • Date of birth (to verify eligibility for senior services)
  • Health information relevant to caregiving needs
  • Emergency contact information
  • Donation details (for donors)
  • Volunteer preferences and availability
  • Feedback on our programs and services

How We Use Your Information

Your information helps us:

  • Provide appropriate eldercare services
  • Match volunteers with suitable opportunities
  • Process donations and issue receipts
  • Send relevant updates about our programs
  • Improve our services based on feedback
  • Apply for grants and report to government agencies (using anonymised data only)

How We Protect Your Information

We safeguard your data by:

  • Storing information securely with password protection
  • Limiting access to staff who need it for their roles
  • Never selling your information to third parties
  • Regularly reviewing our data protection practices
  • Training our staff on privacy procedures

Information Sharing

We only share your information:

  • With healthcare providers when necessary for your care (with your consent)
  • With government agencies, when required by law
  • Partner organisations for specific programs (with your consent)
  • In anonymised form for research and reporting purposes

Your Privacy Choices

We respect your choices about your details. You can always:

  • Ask to see what information we keep about you
  • Tell us about any mistakes so we can correct them
  • Choose not to receive messages from us anymore
  • Request that we remove your information when possible
  • Ask us anything about how we protect your privacy

Consent

When you provide us with personal information, you consent to its collection and use as described in this policy. For vulnerable seniors, consent may be obtained from authorised family members or legal guardians.

Contact Us

If you have questions about this privacy policy or your personal information, please contact us at:

Heritage Foundation 
Plot No 3a, Venkateswara Garden Avenue,
Kanathurredikupam, Thiruporoor,
Tamil Nadu – 603 112.

Call: +91 96322 885741

Email: info@heritagefoundation.org

This privacy policy was last updated on May, 2025.